Culture note · chapter 28 of 34

Complaints & Requests: what a phrasebook leaves out

The context beside the words in chapter 28. Learn what the situation asks of you, as well as what to say.

Sabai Thai companions exploring complaints & requests

Complaints stay indirect to save face. Soften with หน่อย (a little) and ขอโทษนะ (sorry, but...). Bluntness reads as rude, even when you're right.

The phrases this applies to

มีปัญหาmee bpan hǎa
There's a problem
เสียsǐa
Broken / spoiled
ใช้ไม่ได้chái mâi dâi
Doesn't work
ขอเปลี่ยนได้ไหมkhǒr bplìan dâi mǎi
Can I exchange this?
ขอคืนเงินได้ไหมkhǒr kheun ngern dâi mǎi
Can I get a refund?
ขอใบรับประกันkhǒr bai ráp bprà gan
Warranty card, please
ผิดพลาดphìt phlâat
Mistake
ไม่พอใจmâi phor jai
Not satisfied

These come from chapter 28 of the course, where the full word list and audio live.

Bua, a Sabai Thai companion
ค่อยๆ พูดก็ได้ khoi khoi phuut ko daiSlowly is fine

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