Culture note · chapter 28 of 34
Complaints & Requests: what a phrasebook leaves out
The context beside the words in chapter 28. Learn what the situation asks of you, as well as what to say.
Complaints stay indirect to save face. Soften with หน่อย (a little) and ขอโทษนะ (sorry, but...). Bluntness reads as rude, even when you're right.
The phrases this applies to
มีปัญหาmee bpan hǎa
There's a problemเสียsǐa
Broken / spoiledใช้ไม่ได้chái mâi dâi
Doesn't workขอเปลี่ยนได้ไหมkhǒr bplìan dâi mǎi
Can I exchange this?ขอคืนเงินได้ไหมkhǒr kheun ngern dâi mǎi
Can I get a refund?ขอใบรับประกันkhǒr bai ráp bprà gan
Warranty card, pleaseผิดพลาดphìt phlâat
Mistakeไม่พอใจmâi phor jai
Not satisfiedThese come from chapter 28 of the course, where the full word list and audio live.
ค่อยๆ พูดก็ได้
khoi khoi phuut ko daiSlowly is fine
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